Choosing an interior designer (ID) is one of the most critical decisions you’ll make in your renovation journey. The right ID can turn your dream home into reality and the wrong one can turn it into a financial and emotional nightmare.
Here’s what to look out for when selecting an ID in Singapore, including some common red flags and practical tips:
Red Flag #1: Vague or Incomplete Quotations
If an ID gives you a quote that’s overly simplified or lacks itemised details, proceed with caution. Many homeowners fall into the trap of signing on the spot, only to discover unexpected “top-up” costs later.
Tip: Always ask for a fully itemised quotation with a breakdown of costs per room, per task (e.g., tiling, carpentry, electrical). If the ID is hesitant to provide this, it’s a warning sign.
Red Flag #2: Overly Aggressive Sales Tactics
Some designers use pressure tactics like “sign now to lock in the promo price” or “only valid today.” This urgency creates panic and clouds your judgment.
Tip: A trustworthy ID will give you time to consider, answer all your questions clearly, and won’t rush you into a decision.
Red Flag #3: No Portfolio or Fake Reviews
A credible ID will have a portfolio of past projects and be happy to share client references. If they can’t show any completed works or their reviews sound too generic, be wary.
Tip: Ask for portoflio or site visits to ongoing projects. Google their company name and check for “complaints” in forum posts or social media.
Red Flag #4: No Contract or Poor Documentation
Some firms operate on verbal agreements or provide only basic invoices. Without a formal contract, it’s almost impossible to resolve disputes later.
Tip: Always sign a detailed contract. It should include the scope of work, material specs, payment milestones, timeline, warranty terms, and clauses for changes (variation order) or termination.
Red Flag #5: Poor Communication or Ghosting
If your ID is unresponsive during the quotation stage, that’s a preview of what’s to come. You need someone who is reachable and provides regular updates.
Tip: Test their responsiveness during the pre-sales phase. Set communication expectations early, these can be via WhatsApp, email, or even project management apps.
Bonus: How to Choose the Right One
1. Compare at least 3 IDs and shortlist based on your needs as some specialises in Scandi, others in Muji or industrial themes.
2. Look for HDB-licensed contractors and CaseTrust-accredited firms.
3. Don’t be swayed by just fancy showrooms, spend time talking to the designer directly and understand their personality.
4. Ask how they handle defects and post-reno service.
5. Clarify project management, will they handle contractors or will you have to liaise directly?
Final Thoughts
Renovation is a big investment, and the person you work with will make or break your experience. Spotting these red flags early could save you money, time, and regret.